Meeta brings over 17 years of international experience helping organisations engage better with customers, improve service and grow. Meeta’s area of expertise is service development and customer experience. She brings a wealth of experience of working with public, private and third sector organisations to build strategies for growth that provide a logical link to customer needs and in developing new approaches to income generation and funding and grants management. Her expertise is in supporting organisations plan and implement growth to make their business plans real. Projects she has led in the last 3 years have helped customers deliver 48% – 116% income growth.
Meeta also brings a strong track record of leading engagement with Boards, staff, customers and stakeholders to bring greater participation and the all-important buy-in for new approaches to growth.
Meeta is an Advisory Board Member at Auticon – an award-winning social enterprise that places IT consultants on the autistic spectrum on specialised IT projects. She is also on the Board of Souvnear – an online B2B portal that connects small manufacturers, product designers and artisans across SE Asia to collaborate, create and sell products to the US and European markets. She is also an Independent Advisory Panel Member for The Defence College of Logistics, Policing and Administration, Princess Royal Barracks, Surrey. She is an Enterprise Mentor at the University of East London. Meeta was one of six entrepreneurs named Asian Woman of Achievement – Entrepreneur (2014) and part of Women of the Future Network (a national programme for high-potential UK businesswomen).
Suzie brings substantial experience in business and strategic planning honed over 20 years, helping organisations in the public and private sectors to grow and flourish. She has a strong track record creating business models with a solid financial underpinning that stand the test of reality, working with non-finance managers and directors to grow income and instil a more commercial mindset. Her expertise is in organisational modelling to create structures and funding models that support growth. She has supported organisations of varying sizes and sectors in creating simple but effective and successful Run-Deliver-Grow structures to support growth and improve service impact for users.
Suzie’s expertise has allowed MetaValue’s customers to take on commercial management of growth opportunities and reduce their reliance on consultants or complex finance solutions. Suzie is also a Fellow of the Institute of Chartered Accountants.
Suzie is on the Development Board of award-winning Clement James Centre, a charity working to release potential in one of the most deprived areas of London. Remit to grow income. Suzie is also mentor to start-ups/young entrepreneurs including Szpiezak Productions/Ilai Dance, arts and production company and Enterprise Mentor at the University of East London as well as being a passionate ballet dancer herself. She is well-entrenched in the arts and cultural community in and around London and brings first-hand understanding of some of the challenges the sector faces.
Selena has 20 years’ experience working across both higher and further education and local and central government. She has championed the employability and enterprise agenda throughout her career, having worked with Vice-Chancellors and College Principals, chief executives of local authorities, health and police authorities, housing developers, development corporations, senior civil servants as well as provided direct support to three government ministers on Thames Gateway skills issues. The focus of Selena’s work in government has largely been around the economic and social benefits of skills-led regeneration, leading to a £52m investment in the university sector from a non-education government department.
In a previous role as the Pro Vice-Chancellor at the University of East London, Selena led
Mark is governance and legal expert with a wealth of experience in complex, multi-customer IT and outsourcing transformation deals. He distinguishes himself from other lawyers by his ability to talk (and write) plain English, and for his ability to cut through complexity and keep things simple. His expertise lies in creating commercial frameworks that deliver the right outcome for the customer, whether through outsourcing, JVs, shared services or other innovative routes. In his career, Mark has pioneered a number of innovative deal structures, including a reverse-outsourcing structure for the NHS that helped eliminate £30 million of pension risk.
He is married with three children. He likes to read, cycle and, whilst not fully a keep-fit fanatic, is not far off one.
Hugh brings over 30 years’ leadership experience in consulting, outsourcing and IT in the financial services, business/professional services and technology sectors. He has worked in large UK-based and global businesses across Europe, the US and Asia as well as in start-up businesses. Hugh is an acknowledged industry subject matter expert in retail, commercial and investment banking, trading exchanges for financial instruments and commodities as well as wholesale and retail general insurance. He brings deep expertise in establishing robust compliance and governance practices in complex change projects in the financial services sector.
Hugh embarked on a career in Management Consulting with Arthur Andersen & Co culminating in the role of Global Managing Partner with Accenture responsible for delivery of £multi-million technology programmes and outsourcing deals. In 2001 he moved to QA plc where he transformed delivery approaches resulting in reduction of operating costs by 25%. Hugh managed the HR Services business for Xchanging, followed by establishing and leading the company’s offshore delivery centres in India. He set up Laureate Legal Services in 2009 to create a BPO platform for law firms. In 2012 he moved to Genpact in a European Financial Services…
Kath brings decades of experience in HR across a range of business sectors in the UK and internationally. She has held various senior UK and global HR roles, latterly focussed on the establishment of HR Shared Services and HR transformation projects. This includes roles as Head of HR Service and then Managing Director of an HR Services Outsourcing Business in the UK.
Following a couple of years in Dallas, Texas as North America HR Lead and Head of Global HR Services, Kath returned to the UK and has since worked on transformation projects, executive search and selection; talent identification and has supported the delivery of public sector change projects with MetaValue. With extensive experience in TUPE and pension transfers, Kath is a strategic thinker, with the ability to set direction and then disseminate this into clear operational deliverables. Kath possesses exceptional relations management skills, with the ability to identify and engage cross businesses to achieve mutually beneficial outcomes.
Kath is also An Aspire Foundation Mentor and fellow of the RSA. In her spare time, Kath likes to scale mountains, run marathons, ski and bike.
Tam is a people expert helping companies unlock potential through addressing cultural barriers to change. Through individual coaching, group workshops and putting in place frameworks that foster a high-performance culture, Tam helps individuals, teams and companies transform and meet their potential.
A is a qualified NLP Trainer and Master Practitioner, Tam has worked with customers in a range of sectors – creative arts professionals, small business owners, public sector workers, doctors, nurses and IT professionals to name a few. She has studied with some of the best trainers in the world such as the co-founders of NLP, Dr John Grinder and Richard Bandler. Tam passionately believes in the highest standards of care and delivery to her customers and recognises the importance of her own development to enable this. She has used and experienced the powerful transformations in her personal and professional life first-hand inspiring her to share these easy, life changing skills to help others.
Tom is an experienced Programme Manager specialising in Business Transformation. He has over 15 years’ expertise in large and complex global programmes and projects in both the UK and overseas delivering efficiency, service and regulatory performance improvements to business operations through an appropriate focus on process, technology, people and tools.
He has a proven record of successfully defining and delivering solutions in Insurance, Financial Services and Business Process Outsourcing environments including Credit Suisse, Deutsche Bank and the London Market. He has led implementation and transition projects and plans for several Public Sector change projects
A broad understanding of business operations and an attention to detail supports Tom’s innate interest and ability to rapidly identify and understand the ‘real’ issues, define appropriate solutions and implement these in a pragmatic yet robust manner.
Professor Patrick McGhee is a Chartered Health Psychologist, a Fellow of the Royal Society of Arts, a UK National Teaching Fellow and a Fellow of the Higher Education Academy. He has a First Class Honours Degree from the University of Glasgow and a doctorate from Oxford University. He has completed CPD programmes in Executive Leadership at Ashridge and at Harvard Business School. He also has a Certificate in International Auditing from the Association of Chartered Certified Accountants (ACCA).
Following an initial period working in the NHS as a Research Fellow in Psychiatry and Psychology, he has been Dean, Deputy Vice-Chancellor and Vice-Chancellor at some of the largest and most socially diverse universities in the UK. He is a well-known advocate for inclusive and progressive higher education, an occasional newspaper columnist and regular social media commentator. Amongst a range of non-executive and Trustee roles, he has been Chair of Westlakes Research Ltd, President and Chair of the Board of Million+, the Higher Education Think Tank, a Member of Universities UK…
Chris has several years of experience working in the public and non-profit sector, with a particular passion for evidence-led policy and decision making. Most recently, he has been helping the Local Government Information Unit (LGiU) brief – and give a voice to – the local government sector on policy changes affecting community sport and leisure, and services for young people. Chris previously worked in local government. He project managed the implementation of a savings scheme for Surrey’s children in care, one of the first of its kind in the country.
At MetaValue Chris supports the research requirements of our projects to ensure that solutions are informed by the voice of the customer and a robust evidence base. Chris also helps run a social enterprise that provides public speaking and leadership training to individuals. Chris founded, and continues to co-ordinate, the ‘Happy Hour’ campaign, a grassroots movement to raise awareness about the social and economic benefits of moving the clocks forward an hour throughout the year. In his spare time he likes to play tennis, cycle, watch most sports, and enjoy London.
Rachel is the Chief Executive of Arts & Business (A&B) Cymru, a charity and membership organisation which specialises in promoting and enabling mutually beneficial partnerships between business and the arts across Wales.
Rachel’s highly developed communication skills, her genuine interest in helping people succeed and her passion for the arts have made a significant contribution to the reputation, credibility and network A&B Cymru has established across Wales.
Hailing from Neath in South Wales, Rachel is a music graduate of Goldsmiths’ College, University of London. She worked for Artistic Management Agency, Van Walsum before returning to Wales. Rachel joined A&B Cymru in 1996 as its administrator and became its Wales Director in 1999. In 2011, she led the process of separation from the A&B UK body, establishing A&B Cymru as an independent Welsh charity. Rachel is now the organisation’s Chief Executive.
Arun has over 15 years of experience deploying processes that simplify complexity and allow organisations to innovate and flourish. He is a Six Sigma Master Black Belt, an experienced coach and mentor to senior leadership teams in private sector and not-for profit sector. He is an expert in quality standards such as ISO9001:2008 and EFQM. He was previously Head of Process and Quality at Xchanging HR Services and Procurement businesses. He also led the development of Six Sigma process initiative at Tata Motors in India.
At MetaValue, Arun’s role is design process and improvement initiatives that allow our customers to deliver effective service in the most efficient ways i.e. the interactions between Service and Production. Arun’s expertise is in deploying quality and excellence standards across organisations in simple yet effective ways that engage teams and inspire action across all levels of the organisation.
Arun holds a Masters degree in Statistics from the University of Delhi and a Certificate in Company Direction from the Institute of Directors, UK.
The UK’s flagship youth service mutual, EPIC delivers a comprehensive range of youth support services to children and young people up to the age of 19 and 25 for young people with a lifelong learning difficulty and/or disability (LLDD). EPIC’s services are provided under four main categories: Epic Youth, Epic Ambition, Epic Sport and Epic Health.
EPIC’s mission is to inspire young people to achieve their potential and to make a positive difference to the communities in which it works.
A&B Cymru’s role is to promote, enable and develop mutually beneficial partnerships between business and the arts. A&B Cymru works across Wales with a range of arts professionals, from individual practitioners to flagship organisations, and the private sector from micro businesses through to multi national corporations.
The organsiation’s work has proven value in the current economic climate of Wales. The impact it has can be felt on children, people in the workplace, communities large and small.
A&B Cymru knows that when business and the arts work together in truly mutual partnership, both become stronger with the results benefiting our society in far reaching and tangible ways.
Since taking the lead on the Cabinet Offices ‘Delivering Differently for Young People’ programmefor Birmingham City Council, Surrey County Council, and Telford & Wrekin Council, MetaValue have been working with award winning charity OnSide Youth Zones.
OnSide are developing 21st century youth facilities nationally, to help local authorities create a stronger and more sustainable youth offer for young people in the future.They provide MetaValue with provide expertise on creating relevant, modern and sustainable youth provision models.
The collaboration between MetaValue and OnSide helps local authorities explore a range of alternative models for delivery of youth services that include both in-house and arms-length models.
With their expertise in the built environment, Chadwick International area globally recognised workplace architectural practice. They are especially skilled in bringing to life the value of workspaces so that they reflect the organisation’s vision, inspire those who work there, and engages those who visit. Chadwick International won the prestigious Coronet Global “Corporate Real Estate Partner of the Year Award 2005” for the awe-inspiring Salvation Army International HQ located on Millennium Way, between St Pauls and Bankside Tate.
MetaValue have partnered with Andrew Chadwick, Owner of Chadwick International, who has worked with JP Morgan, Accenture, Xchanging, and Cambridge University. Andrew developed the SpaceTime® approach to office planning – the space needed by organisations at the time they need it, and launched the world’s first working virtual office.
MetaValue have partnered with Teresa Bianchi BSc ACA CTA, Bianchi Chartered Accountants (ACA), to provide expert finance and tax advice to our customers. Teresa has 15 years of experience providing tax, finance and regulatory advice to owner & employee managed entrepreneurial entities across a wide range of industry sectors.
We have partnered with Matt Oram and Caroline Weavers of AdviseInc to support our customers with specialist and expert procurement advice. With extensive experience across large private and public sector organisations, AdviseInc support us and our customers with spend analysis, commissioning, and procurement transformation.